Enablement
Singapore
Intermediate
Full-time
ID: VDT26422
Description
VAST Data is seeking a highly motivated and experienced Technical Sales Enablement Manager to join our fast pace and growing Enablement team. In this role, you will maintain, uplevel, and collaborate with the Onboarding Manager to execute scalable enablement programs, ensuring that our go-to-market (GTM) teams can effectively communicate the value of our data platform, integrations, and AI-driven analytics. If you are passionate about technical training that empowers sales engineers, this is an exciting opportunity to make a direct impact on revenue growth and customer adoption.
Key Responsibilities:
- Technical Sales Enablement Manager
- Onboarding Execution & Delivery
- Ensure clear, up-to-date reference materials for onboarding.
- Customize onboarding for different technical audiences
- Monitor completion rates, engagement, and feedback to improve onboarding effectiveness.
- Align onboarding materials with the latest product features and roadmap.
- Ensure onboarding aligns with company messaging and GTM strategies.
Installation & Deployment Training- Ensures installation teams are fully trained on deployment best practices.
- Maintain and enhance training programs on installation, setup, and deployment processes.
- Work with Product and Support teams to create detailed installation guides.
- Ensure installation teams are certified and follow compliance & security protocols.
- Conduct on-site and remote installation enablement sessions.
- Train field teams on troubleshooting and performance tuning.
- Ensure alignment between pre-sales promises and post-sales deployment success.
Release Training Program Management- Work with SMEs to gather technical details and key changes.
- Establish a Training Timeline
- Work with Support & Customer Success to train teams on troubleshooting and customer impact.
- Assess knowledge retention through quizzes, certifications, and practical exercises.
Maintain a Knowledge Base- Content Development & Knowledge Management
- Develop interactive learning modules, technical documentation, and video-based training for scalable enablement.
- Collaborate with the team to ensure the sales engineers are equipped with updated competitive intelligence and product positioning.
Evaluation and Improvement:- Gather and analyze data on technical programs effectiveness, including exam results, learner feedback, and industry trends.
- Evaluate and improve the technical certification program, exam content, and learning materials based on data analysis and feedback.
- Stay informed about industry best practices and emerging trends in technical certification and assessment.
Qualifications:
- 5+ years of experience in technical sales enablement, sales engineering, or technical training in a SaaS or enterprise software company.
- Strong understanding of B2B SaaS sales cycles, technical selling strategies, and pre-sales processes.
- Experience creating technical enablement content, sales playbooks, and training materials.
- Ability to translate complex technical concepts into clear, compelling sales messaging.
- Excellent presentation, facilitation, and storytelling skills for live and virtual training sessions.
- Familiarity with LMS platforms, knowledge bases, and enablement tools (e.g., Highspot, Seismic, Gong, Salesforce, or similar).
- Strong project management skills with the ability to execute multiple enablement initiatives simultaneously.
Preferred Qualifications
- Experience in cloud computing, cybersecurity, AI/ML, or other technical domains.
- Familiarity with API integrations, proof-of-concept (PoC) processes, and demo environments.
- Sales or Technical Certifications (e.g., AWS, GCP, Microsoft, or industry-specific).
- Excellent written and verbal communication skills, with the ability to effectively communicate complex technical concepts.
- Project management and organizational skills, with the ability to manage multiple projects and deadlines effectively.
- Strong analytical and problem-solving skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Passion for customer success and a deep understanding of customer education.
Bonus Points:
- Familiarity with VAST Architecture, Installation, and competitor landscape. .
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