As an Assistant Manager you will be responsible for providing assistance to the Executive Chef and Restaurant Manager of the outlet. You will be ensuring optimum service performance, exceptional guest service and maximum profitability of all functions.
- Maintains a commitment to customer service and guest satisfaction.
- Manages the restaurant team.
- Ensures cleanliness of the restaurant, including inspecting table tops and side stations.
- Enforces high standards of hygiene and sanitation within the outlets.
- Supervises the performance, attendance, attitudes, appearance and conduct of service team.
- Helps to implement strategies to continually improve revenues.
- Assists with the development, training and inspiration of outlet staff.
- Manage team to exceed service standards to exceed goals.
- Instils a calm, organized approach in all stressful situations.
- Assists with ordering all necessary office supplies and ensures proper stocking levels.
- Hold employees accountable for performance, and will discipline associates when needed.
- Takes a proactive approach to coaching and counselling.
- Other adhoc duties as and when assigned by your immediate Supervisor.