The Autobus is a popular Protein Bowl and Craft Beer restaurant concept in the CBD, successfully operating for over 8 years. With three current outlets and ongoing expansion, we are seeking motivated individuals eager to grow and develop with us.
Position Overview
As Assistant Manager, you would be responsible for assisting in the daily management of activities and services of The Autobus continuing effort to deliver outstanding guest service and financial profitability.
Responsibilities
A. Leadership of the Outlet
- Attend departmental meetings, line-ups, and other training as scheduled
- Lead a small team and manage people with sensitivity and openness.
- Be aware of clientele mix, seasonal periods, and festivities and make recommendations to management for competitive analysis and budgeting purposes
B. Maintain Guest Experience
- Provide guests with an enjoyable and expertly served dining experience
- Maintain complete knowledge of restaurant layout, SOP, proper table set-up etc.
- Be familiar with all restaurant offerings to respond to guest inquiries accurately
- Handle guest complaints following the instant pacification procedure and ensure guest satisfaction
C. Maintain Hygiene, Safety and Standards
- Review findings from the audits conducted by the F&B Supervisor in relation to the hygiene, waste management, Standard Operating Procedures (SOPs), Workplace Safety and Health (WSH) policies and procedures etc
- Identify operational challenges and deficiencies and work with relevant parties to formulate necessary action plans to improve operational efficiencies
Talent Profile
- Minimum 2 years of supervisory experience in formal restaurant service
- 6 day work week
- Fast Career Progression
Prerequisite:
Open-mindedness
Team player
Willingness to learn