• Engage with stakeholders to understand business processes, challenges, and opportunities.
• Elicit, document, and prioritize functional and non-functional requirements.
• Translate business needs into clear, actionable specifications.
• Analyze existing workflows and recommend process enhancements.
• Identify inefficiencies and propose cost-effective solutions.
• Collaborate with IT teams, developers, and UX/UI designers to ensure solutions align with requirements.
• Support testing phases by validating functionality against business needs.
• Act as the liaison between business units and technical teams.
• Facilitate workshops, meetings, and presentations to communicate findings and updates.
• Prepare business requirement documents (BRDs), use cases, user stories, and process flow diagrams.
• Track project progress and prepare status reports for stakeholders.