• Provide leadership in a team environment to achieve organizational goals; manage workflow and training of new employees, supervising staffs overall work performance and job satisfaction
• Oversee the servicing and maintenance of cleaning equipment. Plan schedules for specific needs such as periodic cleaning timetable, utilizing available manpower and equipment.
• Manage cleaning operations and liaise with clients to ensure quality service delivery
• Ensure teams adhere to safety measures during cleaning operations
• Facilitate budget planning for smooth flow of operations.
• Oversee effective OJT training on equipment and skills surrounding latest implementations (robotics and health policies) to maintain high standards of works
• Managing overall staff motivation, discipline, development, and performance according to the organisational, human resource and government manpower policies
• Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost-effectiveness
• Planning of manpower deployment at various sites to meet the contractual requirement of clients
• Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not resurface
• Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review
• Minimum 8 years of experience in cleaning industry