Job Description:
Clinic Operations
- Reception: Patient registration, scheduling of appointments, answer to telephone enquiries, managing doctors’ queues and see to doctors’ requests
- Pharmacy and dispensary: Packing and dispensing of prescribed medications to patients
- Order and purchasing of medications
- Preparation and counselling of patients before and after surgery
- Assist doctors in medical proceduces/surgeries
- Optimising clinic membership program to improve customer experience and retention of patients
Administrative duties
- Reply email enquiries
- Scan documentation of patients’ treatments
- Trace laboratory test reports and filing of reports
- Updating cost of external laboratory test
- Assist doctors in replying letters from referrals
- Formatting and preparing Medical Reports, letters and memos for patients
- Coordinating with insurance companies for patients’ insurance re-imbursements
- Coordinating for pre-approval from insurance companies on coverage of patients’ treatments
- Submission of insurance claims
- Follow-up with finance to ensure payment to company is completed
- Actively making adjustments to improve clinic’s workflow
Miscellaneous duties
- Equipment maintenance: daily maintenance and arranging with engineer for preventive maintenance
- Order and purchasing of clinic materials and equipments
- Ensuring computers and clinic management system are working well
- Hiring and training of new staff and co-ordination of leave of staff
- Assisting in entering case notes, patient billing and discharge of patients
Interested applicants, please email your CV to adeline.sim@recruit-inc.com
Adeline Sim
Recruit Inc Pte Ltd
Reg No: R21101415
EA Licence No: 14C7334
Adeline.sim@recruit-inc.com
(We regret to inform that only shortlisted candidates will be notified)