• Oversee the day-to-day operations of the restaurant, ensuring efficient and smooth service delivery
• Collaborate with the restaurant manager to implement effective strategies and policies, provide guidance, training and support, and regularly review operating procedures
• Monitor inventory levels and manage the restaurant's resources to maintain optimal efficiency
• Handle customer inquiries, feedback, and complaints in a professional and timely manner, ensuring high standard of customer service
• Assist in the development and implementation of promotional activities and special events to drive increased business
• Ensure compliance with relevant health, safety, and hygiene regulations
• At least 5 years of experience
• Excellent leadership and interpersonal skills to effectively manage a team
• Passion for fine dining and exceptional customer service