Job Details (Here’s what you can expect!)
- 5 days’ work week
- Duty Meal allowance and uniform allowance
- Attractive incentive and bonus
- Staff rates at Accor hotels in Singapore and worldwide
- Birthday leave
Job Responsibilities:
- Manages, supervises, and coordinates the daily operation of the hotel(s) and ensure that all procedures are performed in accordance with established standards and procedures at all times to reach optimal guest satisfaction.
- Trains and supervises the Front Office employees in all reception and cashiering procedures and assign tasks as necessary.
- Ensure that the investigation of irregularities and undesirable guests and checks on room occupancy discrepancies are properly conducted.
- To ensure that the Front Office, lobby area is kept clean at all times.
- Supervises all Front Office employees assigned to his/her shift and ensure that all tasks are performed and completed.
- Ensure an effective room inventory control to avoid overbooked situation and to maximize room revenue.
- Develop and maintains good employee relations through intelligent interpretation and conscientious application of hotel personnel policies.
Job Requirements:
- Calm, efficient, and able to work well under pressure.
- A passion for delivering exceptional levels of guest service.
- Excellent inter-personal and communication skills.
- Able to work independently and as a team.