Overall Function:
The incumbent is expected to possess good knowledge of trade finance products, trade workflows and processes in particular handling of cross-border transactions.
This function is in Trade Services Department (TSD) in Singapore with the focus to support. TCF (Trade Commodity Finance) in their L/C Document checking function.
Key Responsibilities:
· Perform 1st and 2nd check (if applicable) of both Import and Export L/C documents
· Communicate & liaise with customers & ING back office on the check status of L/Cdocuments
· Provide professional advice to the customers & internal teams on discrepancy/ies noted
on the documents; fulfilling of terms and conditions in the L/C, and mitigating non-compliance documents presentation after shipment
· Co-ordinate and work efficiently within the team
· Ensure daily tasks are executed as per SLA and Global work instructions and escalate to Team Head/HOD upon identification of deviations or the development of unexpected risk events during the work flow.
· Ensure adherence to ING’s procedures, policy and guidelines at all times.
· Propose areas of improvement in the team for the benefit of the team and other verticals.
· Assist in projects to improve work processes & migrations.
Other responsibilities and daily tasks include the following:
· Provide quality checking and timely service delivery to TCF customers.
· Cultivate team spirit and build up confidence in the new team in their handling of their daily documents checking.
· Continuously exceeding customer expectations: the WOW effect
Qualifications and Skills:
· Acceptable tertiary education.
· CDCS certified L/C Documents checker.
· At least 3 – 5 years’ of experience in handling both Import and Export L/C Documentschecking.
· Microsoft office applications –MS word, excel, power point, access, visio etc.
· Knowledge of Swift Alliance and any main accounting system.
· Knowledge of ICC publications – UCP600, ISBP 821, ISP98, URR725, URC522.
· Knowledge of local region’s regulatory compliance and anti-money laundering
policy.
· Possess effective communication skill to work with the teams and branch offices.
· Preferably with exposure to TCF business.