- Daily Operations Support
Assist in scheduling deliveries, collections, and transportation routes
Monitor and update shipment tracking systems
Coordinate between drivers, warehouse staff, and customer service teams
- Documentation & Data Entry
Prepare and check delivery orders, invoices, and shipping documents (e.g., BL, AWB)
Data Entry into system on billing
Maintain accurate records of inventory and transactions
- Customer Coordination
Handle customer inquiries regarding delivery status or job arrangements
Liaise with clients to confirm delivery appointments or special requirements
- Support to Operations Manager / Executives
Generate daily/weekly reports for management (e.g., delivery performance, job status)
Assist in implementing operational procedures or SOP improvements
Coordinate ad-hoc tasks or operational assignments
- Compliance and Safety
Ensure compliance with company SOPs and safety regulations
Report any operational irregularities, damages, or delays