About the Role
- This Product Expert & Technical Application Lead for SEA role executes the activities within Product Expert function which is to provide technical solution. Then, consolidates and shares in-depth knowledge within CI&TS community.
- Coordinate and support factory team on the commercialization and technical related topics link to their projects.
- Be the technical lead to customers or commercial team; coordinate in customer engagement activities. Closer to the customer or market for faster response rate to drive business growth.
- Coordinate and liaise with sourcing and suppliers on new raw and packaging materials for ensuring supply as well as cost optimization initiatives.
Key Responsibilities Include
- Lead the end-to-end new product development process, from getting the technical brief directly from customers/commercial, drive the lab sample development up to scale up industrial trial with CSD team for commercial delivery.
- He/she also involves in the application study and prototypes development, coordinating with internal stakeholders (commercial/marketing/customer PD) on the concepts making for customer engagement activities such as Inspiration Day
- Recommend the right product that fit customer’s end application.
- Provide technical support and organize product training to internal stakeholders and customers.
- SEA, KR, ID - Chocolate FM, GM, Cocoa
- Regional trials and sample coordination
- Cross country support for production plant - SG01
- Drive and coordinate on cross country customer engagement activities
About You
- Min. Bachelor Degree in Food Technology, Food Science, Chemistry or other equivalent background
- Min 2 years’ experience in product development / product applications / process in the food industry.
- Fluent Business English, SEA local languages such as Mandarin, Thai and etc are an added advantage
- About 10 - 20% travel is required for customer meetings, in the region of SEA, Indonesia, South Korea.
- Good knowledge of compound and chocolate and related application such as confectionery, ice cream, bakery are an added advantage
- Experience in Project Management and Stakeholder Management
- Good presentation skills
- Good knowledge of working tools (MS Office, Salesforce, SAP)
- Able to guide and mentoring junior and/or application technician.
- Problem solving mindset
- Experience in Sales or client interaction