JOB SUMMARY
Responsible for the smooth operation at the Retail Office by carrying out all job tasks effectively and efficiently. To provide administrative support and assist with planning and executing of festive orders.
JOB DUTIES AND RESPONSIBILITIES
- Handling festive hotline duties, assist and engage with guests warmly, providing personalized product recommendations and advice.
- Possess good product knowledge and perform upselling constantly through active recommendation or suggestive selling during order taking. Promoting and selling festive products or merchandise via email, phone or online enquiries.
- Handling administrative tasks related to the festive period, such as processing orders, managing inventory, or handling customer inquiries, organizing corporate orders and administrative processes during festive periods.
- Liaise with retail booths for stock requisitions, order management, and operational matters.
- These roles often require strong organizational skills, communication skills, and the ability to manage multiple tasks efficiently, especially during busy periods.
- Any other duties as may be assigned from time to time.
JOB REQUIREMENTS
- Candidate must possess at least GCE ‘O’ levels and above
- No experience is required
- Willing to go the extra mile
- Customer service oriented
- Able to commit from August 2025 to February 2026
- Able to perform rotating shift duties, including weekends and public holidays
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.