- Deliver exceptional customer service and meet individual sales targets
- Actively promote products through cross-selling and upselling
- Ensure timely counter set-up, clean displays, and product care
- Handle tele-calling, customer queries, and assist with promotional campaigns
- Participate in stock monitoring, physical stock-taking, and reporting
- Support colleagues during festivals and peak hours
- Explain product features with clarity while ensuring compliance with SOPs
- Maintain grooming standards and uphold showroom presentation at all times
- Manage backend processes and documentation alongside front-end sales
Requirements
2+ years of sales experience (preferably in jewellery/retail)
Strong communication and product presentation skills
Proven ability to multitask in fast-paced environments
Attention to detail and commitment to SOP adherence
Positive attitude, team spirit, and professional demeanor
Integrity, accountability, and customer-first mindset