About the Role
We are looking for a Sales & Production Coordinator who takes pride in accuracy, structure, and ownership of tasks. This role is key to ensuring smooth order fulfilment, billing, and production documentation in a lean and fast-moving environment.
If you are detail-oriented, independent, and thrive in a role where precision and consistency matter every day, this could be the role for you.
Key Responsibilities
- Prepare Delivery Notes (DN) and invoices with accuracy
- Arrange couriers/forwarders for local and overseas shipments
- Track customer payments and update Statements of Account (SOA)
- Issue and track Work Orders (WOs) for production jobs
- Update job status in ERP/Excel, including scrap and completion data
- Prepare Certificates of Conformance (COC) and maintain filing discipline
- Liaise across Sales, Production, and QC to ensure on-time deliveries
What We’re Looking For
- Nitec / Higher Nitec / Diploma in Business, Manufacturing, or related fields
- Strong attention to detail and documentation discipline
- Proficient in Microsoft Excel; ERP experience is an advantage
- Familiarity with invoicing and basic bookkeeping is preferred
- Ability to work independently , prioritise multiple tasks, and follow established processes without exceptions
- Prior experience in sales admin, operations support, or production coordination is an advantage
Why Join Us
At Metalcool, every team member plays a critical role in ensuring we deliver with precision. This role is ideal for someone who values structure, accountability, and consistency — and takes pride in doing things properly, every time.