About the Team
TikTok Shop is a discovery-based E-Commerce platform dedicated to becoming the first choice for users to discover and get good products at good prices. In multiple scenarios such as livestream E-Commerce and video content E-Commerce fields, the international E-Commerce business hopes to provide a more personalized, proactive and efficient consumption experience for global users, provide reliable platform services for merchants, and achieve our mission of "to sell good things with a good price easier; to make life better at user's fingertips".

TikTok Shop's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators. Risk detection abilities, fairness and healthiness of the E-Commerce ecosystem, content and commodity quality, post-order experiences are what we thrive to improve. We value user satisfaction and work on policies, rules and systems to ensure quality and govern the marketplace in all aspects.

Responsibilities
- Responsible for the design of e-commerce seller & listing governance strategy framework, balancing business growth and risk to ensure the health of the e-commerce ecosystem and sustainable business development.
- Through the design of platform regulation and incentive mechanisms, stimulate seller activity, and optimize the structure of high-quality sellers on the platform.
- According to the actual situation of international e-commerce in various countries, including laws and regulations, customs, and culture, design differentiated strategic plans and implementation paces.
- Through the platform's design for sellers, complete feedback and education for sellers' operations.
- Promote internal communication, and coordinate business teams, algorithms, and engineering teams to ensure smooth team cooperation and collaboration between different products.