Senior Executive / Assistant Manager – Inpatient Operations
About the Role:
We are seeking a highly motivated and proactive Senior Executive (SE) / Assistant Manager (AM) to join our Inpatient Operations team. This role will involve managing assigned clinical and patient services, overseeing ward operations, and contributing to major hospital projects aimed at improving infrastructure and service delivery. If you have a clinical operations background and are passionate about operational excellence and customer service, we want to hear from you!
Key Responsibilities:
- Assist in strategic planning and align operational plans with hospital goals.
- Manage daily operations of inpatient wards, including reception services and administrative tasks.
- Collaborate with stakeholders to improve processes, enhance customer satisfaction, and optimize resource utilization.
- Oversee ward infrastructure and improvement projects, ensuring adherence to timelines, budget, and hospital standards.
- Track and monitor departmental performance, providing actionable recommendations to meet targets.
- Participate in hospital committees and initiatives focused on quality improvement and operational efficiency.
- Handle customer complaints and manage service recovery when needed.
Requirements:
- Degree in any discipline (Healthcare experience preferred).
- At least 2 years of experience, preferably in the service industry or healthcare operations.
- Strong analytical, organizational, and communication skills.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Project management skills and experience in hospital operations are a plus.
Personal Traits:
- Positive, proactive, and motivated with a "can-do" attitude.
- Able to work independently and as part of a team.
- Service-oriented and customer-focused.
Why Join Us?
- Be part of a dynamic team shaping healthcare operations.
- Contribute to impactful hospital projects. Enjoy a rewarding role with opportunities for growth and development.
Apply now and help make a difference in healthcare delivery!
(Only shortlisted candidates will be notified)
EnviroDynamics Solutions Pte Ltd I EA License No.: 12C6285
Lee Pui Shan I Reg. No: R25157211
Email CV to : jessicalee@envirodynamics.com.sg