Responsibilities:
- Supervise and support the daily restaurant operations, ensuring smooth and efficient service
- Motivate front-of-house staff to deliver outstanding customer service
- Handle customer complaints and resolve issues in a professional and timely manner
- Perform daily operation tasks, documenting procedures and creating guidelines
- Ensure proper maintenance and cleanliness of equipment and restaurant
- Conduct opening and closing procedures, including cash handling and shift reports.
- Any other ad-hoc duties as assigned by the Superior from time to time
Requirements:
- Proven experience as a Supervisor or in a similar F&B leadership role
- Strong knowledge of restaurant operations and service standards
- Excellent communication and interpersonal skills
- Problem-solving and conflict-resolution abilities
- Able to work on split shifts, weekends, and public holidays
- Service oriented and passionate working in F&B industry
- PC literate, well-organized, and self-motivated
Whatsapp 91834574 for more information