Support business success through smart finance coordination.
We’re looking for a detail-oriented and proactive Accounts Assistant to join our growing team. In this role, you’ll play a key part in supporting our finance and customer service functions by ensuring smooth billing, accurate payment collection, and maintaining compliance with customer and internal accounting requirements.
You’ll work closely with multiple departments and external partners to keep things running efficiently—from managing account statements and resolving discrepancies to supporting audits and monthly closings. If you enjoy working with numbers, systems, and people, and you’re ready to make a meaningful impact behind the scenes—this role is for you.
Your Key Responsibilities
Accounts & Billing Operations
- Collaborate with the Customer Service team to manage billing, resolve accounting issues, and support payment collection.
- Oversee the customer credit control process , ensuring timely follow-up to secure payments.
- Review and verify data across sales orders, invoices, credit notes, and purchase orders for accuracy and compliance, especially for third-party portal uploads. Investigate and respond to system-generated error messages (e.g. missing fields, rejection codes) in a timely manner.
Reporting & Documentation
- Monitor payment collections and track submission success rates.
- Prepare and send monthly Statements of Accounts (SOA) to customers, resolving any issues as needed.
- Assist in monthly service billing and customer invoicing .
- Update and reconcile bank statements . Maintain proper accounting documentation and electronic filing systems.
Finance & Compliance Support
- Assist the Finance team in month-end closing activities .
- Provide support for the year-end audit and annual stock count processes.
- Help with document scanning, sorting, and other administrative finance tasks.