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Admissions & Customer Care Executive

SEARCH AVENUE PRIVATE LIMITED
$3,000 - $4,000 a month
Singapore
Full time
July 20, 2025

Join One of Singapore’s Leading English Enrichment Brands – Be the Face of a Pioneer Education Experience!


About the Company:
Founded in 2012, our client is a trusted MOE-registered English enrichment brand, known for delivering quality education to thousands of students across 13 centres islandwide. With a reputation for excellence and a growing footprint, they are looking for enthusiastic and service-oriented individuals to be the first point of contact for their customers.


Why Join Us?
✔️ Be part of a respected and fast-growing education brand
✔️ Gain valuable experience in customer relations and operations
✔️ Enjoy a supportive team culture with growth opportunities
✔️ Work in a meaningful industry that shapes young minds


Your Role: Admissions & Customer Care Executive

As the first friendly face and voice of the centre, you'll play a vital role in delivering top-tier customer service while supporting smooth daily operations.


Key Responsibilities:

  • Provide warm, professional service to walk-in customers and hotline enquiries
  • Be the first point of contact and create a lasting positive impression
  • Handle enquiries, resolve feedback, and follow up on complaints to ensure satisfaction
  • Engage with prospective parents and students, coordinate trial lessons, and guide them through enrolment
  • Manage class enrolments, student records, and payment transactions
  • Support essential administrative functions such as data entry, filing, and reporting


Who We’re Looking For:
You’re someone who thrives in a customer-facing role and takes pride in delivering excellent service. You are comfortable working 4 weekdays and 1 weekend. Previous experience in the education industry is a plus!


To apply, kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.






SEARCH AVENUE PRIVATE LIMITED

EA License No.: 25C2695

EA Registration No.: R25145350 (Aw Siok Hong)

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