Company Description
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job Description
Get to know the Business:
GrabRentals (GR) is a core pillar of Grab’s Mobility business, with the primary objective of securing vehicular and productive driver-partner supply for Grab’s ride-hailing marketplace.
Get to know the Team:
The GrabRentals team houses its own strategy, partner management & productivity, pricing & product design, sales, marketing, operations et al. functions, and also works very closely with other teams in Grab spanning business, operations, tech, and analytics.
In the Strategic Projects team, we are focused on ensuring the optimization of our existing business as well as the growth of new businesses including Autonomous Vehicles
Get to know the Role
In this position, you will play a vital role within the business team leading the execution of autonomous vehicle pilots. We are seeking a unique blend of a technical product manager, a process optimization expert, and an AV specialist to join our team. In this critical role, you will be the bridge between our on-the-ground deployment operations and our core product and engineering teams. You will own the roadmap for our operational systems, dive deep into technical challenges, and re-engineer our processes for maximum safety and efficiency. If you are passionate about building the operational backbone for the future of transportation, we want to hear from you.
The Critical Tasks You Will Perform
Collaborate with product and engineering teams to define requirements, scope, and deliver the software and hardware that powers our fleet operations
Drive the implementation of new systems, tools, and processes from pilot to full-scale deployment
Act as a critical link between operations and the product/engineering teams. Translate operational challenges, learnings, and opportunities into actionable feedback to guide the design and iteration of the product and service offerings
Lead process optimization initiatives across our deployment operations, from vehicle commissioning to on-road incident response
Utilize data analysis and strategic insights to identify efficiency gaps, model potential solutions, and drive continuous improvement
Implement and champion frameworks like Lean Six Sigma or Kaizen to streamline workflows between our internal organization, the broader company, and external partners
Serve as a subject matter expert on the autonomous vehicle system's operational capabilities and limitations
Establish and implement rigorous AV safety standards and protocols for system validation testing and daily operations
Establish, track, and analyze key performance indicators (KPIs). You will be responsible for the continuous monitoring of performance metrics such as safety and uptime, identifying trends, and generating insights for improvement
Qualifications
What Essential Skills You Will Need
Bachelor's degree in Engineering, Computer Science, or a related technical field
3+ years of experience in technical product management, process engineering, or operations management within a high-tech industry
Direct, hands-on experience with autonomous vehicles, robotics, or other complex hardware/software systems
Proven track record of managing technical products from ideation to launch, including writing requirements and building roadmaps.
Strong analytical skills with proficiency in using data to identify problems and drive decisions
Demonstrated experience in process mapping, analysis, and implementing improvement frameworks (e.g., Lean, Six Sigma)
Strong interpersonal and stakeholder-management skills
Strong spoken and written communication skills
Additional Information
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
