The Role
- Responsible for managing customer relationships in the area of health & benefits
- Define the scope of the methodology and proposal preparation and consulting contracts.
- Project management of complex clients, guaranteeing delivery on time, within budget and with high quality
- Manage H&B vendor renewals and negotiations
- Design efficient plan designs and funding arrangements that fit client goals
- Know the national and local H&B vendor marketplaces and leverage that knowledge on clients’ behalf
- Demonstrate proficient writing, oral presentation skills in client reports, recommendations and presentations
- Provide periodic reports informing the performance of the medical plan, including loss ratio, frequency of the use, member profile, etc.
- Provide annual benchmarking comparison relating to H&B clients
- Analysis about the advantages and disadvantages of the plan funding model (insured or self-insured); development of performance indicators for monitoring results
- Legislative updates: communicate Human Resources team any changes in local laws related to group life insurance, medical and dental benefits; and potential direct and/or indirect impacts on the company’s current benefits programs
- Risk profile of the population: analysis of the epidemiological profile of the population (if such data is available) so as to provide support in decisions concerning health management and potential costs
The Requirements
- Meet requirements of the following including: BCP, ComGI, PGI, HI, M5, M9 and M9A papers (M9A is preferred but not mandatory)
- 5+ years’ experience dealing with the financials of health and group benefit plans, ideally gained in a group benefit consulting/brokerage firm or group health underwriting or actuarial function of an insurance company; additional experience with life/disability plans desired
- Proven experience successfully managing projects and producing quality deliverables on time and within budget
- Flexibility and proven ability to diagnose and resolve issues; strong client service orientation
- Excellent ability to communicate effectively with a strong focus on customer service
- Technical proficiency in multiple H&B practice disciplines
- Broad understanding of compliance issues related to local legislation
- Strong written and verbal communication skills
- Ability to ask the right questions and seek help where appropriate
- Ability to respond to all communications effectively and in a timely manner
- Deep knowledge of national and local H&B vendor marketplaces
- Ability to work both independently and on client teams and enjoy a fast-paced environment
- Sense of accountability; owning one’s work and taking pride in it
- Self starter; interest in continually challenging oneself and willingness to step outside of one’s comfort zone
- Interest and ability to think beyond the task at hand and understand how one’s work fit into the broader landscape
- Strong analytical and integrative skills including ability to draw conclusions and identify trends from data in a logical, systematic way
- Excellent Microsoft Office skills, particularly in Excel, Word and Powerpoint
- Bachelors degree required
- Proficiency in English language
Equal Opportunity Employer
Report job
