About Us
We are a group of Companies .
- We have Prohealth Asia, which is a Healthcare business and has Clinics across Asia, with Primary Focus on Physiotherapy and Rehabs.
- We also have a Golf Teaching business under the brand name of Golftec. We are a franchise of Golftec USA which is a listed company and recognized world leader in golf lessons, with nearly 250 indoor Centers worldwide.
What We’re Looking For
We are currently seeking a cheerful and self-motivated candidate to join our team as a Front Desk Receptionist. If you have experience in front desk reception, customer service related workplace, possess a dynamic and outgoing personality, we would love to hear from you.
Key Responsibilities
Customer service including:
- Responsible for reception of visitors and clients, handle clients inquiries (phone, email, walk-in etc.)
- Use booking system to follow up Client Appointments and rebooking.
- Book appointments, process payments and issue invoices.
- Responsible for Clinic opening and closing checklist.
- Maintain cleanliness and appearance of clinic environment.
- Respond to, resolve and/or escalate issues as required (claims, schedule conflicts, last minute cancellations)
- Acquire strong working knowledge of the organisation’s services and staff members
- Work closely together with colleagues to ensure the best experience for clients
- Simple book keeping and operations support
- Other work tasks as assigned by manager
Requirements:
- Possesses great customer service skills, is dynamic, self-driven, professional and reliable
- Excellent communication skills, well versed in written and spoken English (Chinese is a plus)
- A good teamwork player
- Good computer skills with knowledge using Microsoft Office applications
- Ability to work in a dynamic environment and multi-task
- Able to work 5 days per week
Benefits
- On board training
- Health Insurance
- Friendly work environment
- Convenient location
Working Hours
Your weekly working hours will be up to 44 hours. You will be required to work in shifts and the timing of your regular shifts will be determined by your manager and may vary from time to time depending upon staffing, seasonality and other business considerations.
Job Type: Full-time
Pay: $2,500.00 - $3,200.00 per month
Benefits:
- Employee discount
- Health insurance
- Professional development
Schedule:
- Shift system
- Weekend availability
Supplemental Pay:
- Attendance bonus
- Performance bonus
Work Location: In person
