Travel is not just about the destination; it's about every memory made along the way. We are dedicated to shaping the future of travel by partnering with 200+ airline, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences. Rooted in our core values of being ambitious, innovative, and collaborative, we are driven to continuously raise the bar, exceed expectations, and bring out the best in everyone, fostering a culture where we believe we are better together, working towards an extraordinary future in travel. Come help us transform everyday travel into extraordinary experiences.
ABOUT THE ROLE:We are looking for an outstanding Director to lead a portfolio of Partners in the APAC region, based out of Singapore. Our successful candidate will manage and lead a rapidly growing portfolio of Partnerships, along with a team of 4-7 cross-functional resources, including 2-3 direct reports. As a member of the Partner Team Leadership Group you will discuss strategy, share best practices and align on strategic partner plans. You will lead a team accountable for a growing portfolio of 4-8 Partnerships delivering in excess of +$5M in annual Net Revenue.
WHAT YOU WILL BE DOING:Reporting to the VP, Partnerships - EMEA & APAC, you will:
• Work with VP to Inform the strategy behind retaining and growing all Partnerships under your leadership within the APAC region, including requirements from Plusgrade shared services - Optimisation, Pricing, Data and Product Development• Strengthen the relationships we have with key individuals in our Partner organizations• Lead the development of Strategic Partner Plans on an annual basis• Set an example for the whole APAC team on how to provide exceptional support and service to our Partners• Develop and progress a pipeline of new business opportunities across your portfolio that align to Plusgrade’s long term strategy and that of our Partners• Articulate Partners vision and programme goals to support and influence Points’ product and marketing roadmaps• Mentor, manage and develop 2-3 direct reports• Work closely with the VP on all contract negotiations, securing outcomes that deliver growth and stability in alignment to our corporate goals• Represent the APAC region to support important company projects managed by different stakeholders
YOU ARE SOMEONE WITH:• 5+ years in a client management / business development role• 3+ years leading and developing and coaching multiple direct reports• Strong communication skills are essential in gaining trust and respect of internal and external Sr. leaders• Requirement to maintain multiple senior external relationships• Exceptional presentation skills in content creation and delivery• Proven track record of exceeding financial targets, including new business development • Ability to lead complex, multi-million dollar, negotiations and translating contractual outcomes to executive stakeholders• Extensive leadership & coaching experience directly and indirectly• Ability to apply critical thinking to complex situations in order to arrive at an optimal outcome• Commitment for extensive International travel to meet with your Partners (approx 10x/yr)• For internal candidates, several years of exceeding expectations financially and otherwise in Director capacity• External candidates must have experience working for an international organisation • Chinese language is very much a desired requirement
WHAT YOU’LL LOVE ABOUT US:🏥 Comprehensive Health Plans 📅 Flexible Paid Time Off✈️ Travel Experience Credit 🧘 Annual Wellness Credit 🥗 Team Events and Monthly Lunches💻 Home Office/Commuter Credit 🌅 Work From Anywhere Program🍼 Parental Leave Top Up 🌍 Adventure Pass
OUR PROCESS:Plusgrade is an equal-opportunity employer and is committed to providing an accessible recruitment process. We welcome applications from all qualified individuals and are committed to equal employment opportunities regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, and any other category protected by law. Upon request, we will provide accommodation for applicants with disabilities.
We believe in diversity and inclusivity and that is why our interview process is designed for a positive candidate experience and to ensure every candidate is evaluated equally. All applications will be reviewed by our Talent Team and the successful candidate(s) will go through the following recruitment process:
• Recruiter Phone Interview • Hiring Manager Interview• Team Interview
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