About Us
CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.
Job Description
Responsibilities
You will:
· Assist guests with check-in and check-out procedures
· Ensure all guests are attended at the Front Desk
· Issue apartment access key cards
· Attend to and anticipate all guests' queries and needs
· Provide recommendations on nearby amenities, places of interest and assist guests in making travel, tours and restaurant reservation arrangements
· Manage guests’ accounts, information and apartment availability in the system
· Perform simple bookkeeping
· Make and confirm reservations
· Respond to all queries through walk-ins, emails and calls and assist with requests
· Handle and record resident feedback and complaints, referring them to supervisors and managers
· Perform related tasks as assigned
Job Requirements
You have:
· Possess a good command of spoken and written English.
· Pay attention to details;
· Excellent team player and service-oriented
· Passion in learning a variety of tasks, including handling paperwork
· Willingness to perform shifts
Benefits
- Flexible benefits with comprehensive medical coverage for self and family
- Training and development opportunities
- Subsidised rates at Ascott serviced residences-
- Strong advocate of staff volunteerism
- Wellness programmes
Closing Statement:
At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.
Only shortlisted candidates will be notified.
