Primary Job Scope
- Oversee daily operations across multiple F&B outlets
- Work with Executive/Head Chef to develop and implement a stringent set of SOP for food preparation, food handling and food storage to ensure strict compliance with regulatory food safety requirements
- Work with Executive/Head Chef and Finance department to streamline and manage inventory to reduce food wastage and optimize cost control
- Source for and liaise with food producers/suppliers to ensure consistent and quality supply to our outlets at competitive cost
- Work with Restaurant Manager/Outlet In-Charge to develop and implement a set of SOP for food service and customer-service training, to ensure high standards of customer satisfaction at all times
- Work closely with Executive/Head Chefs and Restaurant Manager/Outlet In-Charge to meet monthly sales/revenue and cost control targets
- Work with HR Manager to develop staff training modules or systems to enhance productivity
- Work closely with Marcom department to develop and implement strategies to drive increasing footfall to the outlets
- Liaise with POS/Payment System Vendors to install and implement the relevant systems at the outlet, and to coordinate the necessary staff training to ensure effective usage of the system
- Liaise and coordinate with Service Contractors for outlet maintenance and servicing matters,
Requirements
- At least 5 years of relevant working experience in the F&B industry with a sound understanding of Kitchen and/or Front-of-House operations
- Strong communication and decision-making skills, with proven track record in being an effective team-leader and collaborative team player
- Self-motivated and results-driven, with a strong ability for problem solving
- Proficient in Microsoft Excel, email and other MS Office applications; IT-savvy and adaptable to new systems
- Familiar with HRIS systems (Infotech experience is a plus)
- Bilingual in English and Chinese to effectively communicate with Chinese-speaking employees.
- Able to work on selected weekends, and public holidays as required
- Any other duties as assigned by the Company
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