We are looking for a polite, energetic, and customer-oriented Front Desk Officer to welcome and guide guests at our company. This role is non-administrative and does not require computer skills. Your main responsibility is to maintain a warm and professional presence at the front desk or entrance area, ensuring that all visitors feel well-received, assisted, and properly directed.
Job Responsibilities:
- Greet and welcome guests with a friendly attitude
- Provide simple directions or guide guests to assigned areas/seats
- Answer basic guest queries politely and confidently
- Maintain orderly guest flow and assist with crowd control when needed
- Ensure the reception/entry area is clean, tidy, and presentable
- Standby to assist guests with special needs or elderly visitors
- Report any issues or emergencies to supervisors immediately
- Assist in managing and organizing inventory of itinerary
Job Requirements:
- Friendly, patient, and confident in dealing with people
- Presentable and neat appearance
- Able to stand for long hours and stay alert
- Able to carry light materials (Itinerary)
- Willing to work on shift, weekends and public holidays
- Punctual, responsible, and a good team player
Job Type: Full-time
Pay: $1,800.00 - $2,200.00 per month
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
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