Generalist, Human Resources

Generalist, Human Resources- Singapore

Are you ready to use your HR skills and business acumen? How about offering up your skills in a global business that is committed to moving money for better? Join Western Union as a Manager, Human Resources and help drive successful HR strategies that will globally transform our customer and employee experience. Join Western Union as a Generalist, Human Resources.

Western Union powers your pursuit. 

Be motivated by our values: Integrity, Respect, Trust & Innovation.

Role Responsibilities:

As a Generalist HR, you will be accountable for providing Human Ops guidance, advice, and support to all functional areas of Human Resources management for assigned country/ region / function.

You are also in charge of:

• Address escalated HR issues and questions from HR Operations Tier 1 team or directly from employees.
• Manage regional programs and processes, including time and absence tracking and reporting, monthly payroll reporting, compliance, and issue resolution.
• Administer country-specific programs and processes, ensuring alignment with local labor laws and regulations(including workplace accommodations, reporting to the local labor institutions, migration process support, etc.).
• Collaborate with the HR Operations Tier 3 team or Centers of Excellence (CoE) teams to address complex employee issues.
• Evaluate and recommend process improvements for the processes within their scope, and regional HR operations to enhance efficiency and service quality.

Role Requirements: 

• Bachelor’s degree (degree in business administration or human resources is an advantage) plus 2-4 years’ experience in HR, or equivalent.
• In-depth knowledge of regional HR practices, policies, and labor laws.
• Experience handling sensitive employee escalations, time and absence management, payroll reporting and other HR operation processes.
• Ability to work with cross-functional teams and manage multiple priorities.
• Fluent in Lithuanian and English
• Strong problem-solving and analytical skills.
• Exceptional communication skills (multiple languages highly desired), and the ability to navigate complex, cross-cultural HR challenges in a fast-paced, dynamic environment
• Experience driving process improvements and fostering a culture of continuous improvement.

We make financial services accessible to humans everywhere. Join us for what’s next. 

Western Union aspires to be the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and retail financial ecosystem that help our customers achieve their personal goals. 

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a rewarding compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. 

Benefits 

You will have access to multiple health insurance options, accident and life insurance, and resources for development and training, in additional to a range of other global employee benefits 
(https://careers.westernunion.com/global-benefits/).

The following additional location-specific benefits also apply (note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment). 

Your Singapore specific benefits include:

• Paid Time Offs
• Employee Assistance Programs
• Global Recognition and Rewards Programs
• Employee Wellness

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

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Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.