Location: Singapore
About Care
Care is a Singapore-based healthcare technology company transforming how individuals and organizations access healthcare. Our flagship product — the Raffles Connect App, developed in partnership with Raffles Medical Group (RMG) — provides integrated healthcare, medical benefits, and wellness services to both consumers and corporate clients. As we expand, we’re building out our leadership team to accelerate growth through strategic partnerships and ecosystem development.
Position Overview
As Head of Partnerships, you will be part of the senior leadership team at Care, responsible for driving partnerships that grow distribution, enhance product capabilities, and generate revenue. You will oversee a small, agile team and work cross functionally with product, marketing, and technology. Additionally, you will lead the development and launch of a curated marketplace within Raffles Connect, focused on healthcare, pharmaceutical, and wellness products.
Another key part of your role will be supporting the commercial efforts of Raffles Medical Group (RMG) and Ra les Health Insurance (RHI) to acquire and retain corporate clients — by designing joint propositions, enabling digital onboarding, and scaling platform adoption.
Key Responsibilities
Strategic Partnerships & Distribution Growth
- Identify and execute high-impact partnerships to distribute Raffles Connect and drive user growth across B2C and B2B2C channels.
- Build partnerships across employers, HR platforms, government agencies, digital health networks, and lifestyle ecosystems.
- Drive revenue through commercial deal structuring, co-marketing programs, and enterprise integrations.
- Support RMG and RHI’s corporate sales efforts by co-developing bundled product offerings, facilitating digital onboarding of corporate clients, and providing platform-led differentiation in client proposals.
- Collaborate closely with internal teams to ensure smooth delivery and measurable impact of each partnership.
Capability-Enhancing Partnerships
- Build alliances that enhance the Raffles Connect platform, including diagnostic providers, wellness partners, AI tools, and specialist services.
- Lead negotiations and manage integration efforts with product and technology counterparts.
- Continually assess gaps in the ecosystem and proactively seek partners to close them.
Healthcare & Wellness Marketplace Development
- Own the vision, design, and rollout of a curated marketplace within Raffles Connect focused on medical, pharmaceutical, and wellness products.
- Define SKU strategy, commercial models (e.g., revenue share, wholesale, affiliate), and supplier mix.
- Source and onboard suppliers and brands that align with Care’s positioning and compliance standards.
- Ensure tight coordination with product and tech teams to deliver a seamless commerce experience for users.
Market Research & Business Opportunity Identification
- Conduct research and market scans to uncover new partnership verticals, commercial models, and user needs.
- Evaluate opportunities to grow platform usage, deepen engagement, or unlock new revenue streams.
- Translate insights into strategic initiatives and business plans for leadership consideration.
Team & Leadership
- Manage and grow a lean partnerships team with clear targets, role clarity, and professional development pathways.
- Represent the partnerships function at the leadership level, contributing to company planning, OKRs, and cross-functional alignment.
- Drive a culture of ownership, speed, and commercial impact.
Qualifications
- Bachelor’s degree in business, Marketing, or related field; MBA preferred.
- 8–12 years of experience in partnerships, commercial strategy, or business development — ideally in healthcare, tech, or platforms.
- Proven track record of structuring and executing high-value partnerships that drive user growth and revenue.
- Experience supporting enterprise sales or corporate partnerships, particularly in healthcare or insurance, is highly advantageous.
- Familiarity with digital commerce and marketplace models.
- Strong leadership, negotiation, and stakeholder management skills.
- Highly entrepreneurial and hands-on, with the ability to shift between strategy and execution.
