Information and Communications Technology (ICT) Sales Representative

The Renewal Representative is responsible for driving renewals and closing of maintenance/service/license contracts within their prescribed territory and achieving quarterly sales goals primarily working with Local Partners and coordinating activity with local Account Managers. Essential Duties and Responsibilities:

• Renew, up-sell and close maintenance renewal contracts for a specified region.
• Identify up-sell/cross-sell opportunities within all accounts and pitch the sell to your account teams
• Monitor and review renewals regularly utilizing online tools and reports to track progress
• Quote renewal 60-90 days in advance of expiration using Oracle Service Contracts
• Generate monthly forecasting of maintenance renewal dollars; responsible for forecasting renewal l opportunities within assigned region to generate weekly and monthly forecasts, with regular deal progression updates
• Ensure all opportunities are captured in our CRM Database (SFDC) with correct sales stage, close date, and value
• Maintain complete and accurate records of all maintenance renewal activity in SFDC and Oracle Service Contracts.

Requirement:

• Minimum 13 years experience working within a renewals role
• Minimum 8 years experience in sales or sales support role
• Minimum 8 years experience with selling service contracts using Oracle Service Contracts
• Experience working on renewals in excess of $100,000.
• Strong working relationships with Partners and Distributors of in the APAC region, preferable partners that sell NetScout
• Subject matter expert on Renewal Process
• Experience selling within high volume transaction organization within the software and/or hardware industries
• Detailed knowledge of Arbor Security Products
• Detailed knowledge of NetScout Service Assurance Products
• Proficient in SFDC
• Proficient in NetSuite
• Ability to consistently forecast accurately
• Demonstrated ability to achieve or exceed quarterly and annual maintenance renewal quota target
• Must be self-directed and motivated team player with ability to work in a fast-paced environment
• Collaboration, critical thinking and team-building skills a must
• Advanced Knowledge of Microsoft Office, particularly Excel and PowerPoint
• Strong Interpersonal Skills
• Strong Written Skills