Team Introduction
Our team comes from SEA Regional Business, Global Business Solutions. The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business. Our teams include Sales, Marketing, Operation, Account Managers, Agency and partnerships, and Marketing Science. Together, we partner with the largest brands and advertisers across the Southeast Asia region to drive their marketing strategy and business goals by owning and implementing customised marketing and measurement solutions, ad tech integration and platform innovation.
The Client Partner is responsible for hitting revenue goals, building relationships with key enterprise accounts and helping clients drive business results on TikTok through product consultation, education, and support. Success as a Client Partner requires strong sales skills, business acumen, effective partnership with Client Solutions Manager (CSM) and other xFN teams, problem-solving skills, attention to detail, and the ability to thrive in a fast-paced and changing environment.
Responsibilities
Strategic Client Relationship Management
• Provide consultative, solutions-focused advice and customer service to clients
• Independently drive and scale revenue from advertisers
• Establish and manage strong client relationships with senior client stakeholders and ability to influence at the C-level
• Lead collaboration with external clients and internal stakeholders across product, marketing, legal, engineering and sales to provide outsized value to clients
• Lead account planning process that aligns brand and TikTok resources to maximize opportunities
Product Management
• Brainstorm, identify, and implement advertising solutions on TikTok media products to deliver measurable results for clients
• Serve as a strategic TikTok product consultant for clients, with the ability to spearhead client education on TikTok media products or properties and leverage different solutions creatively to unlock business outcomes for clients
• Analyze data and create actionable insights for clients and internal cross-functional teams
Campaign Planning and Management
• Facilitate clients’ ad campaigns from start to finish
• Manage internal account operations including account set up etc.
• Plan and build compelling storylines and data-driven presentations that are customized to clients’ business and problems
• Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues
Report job
