Step into a Critical Role at the Heart of Logistics!
Are you detail-oriented, proactive, and ready to grow in the fast-paced logistics industry? Join our dynamic team as an Operations Officer/Assistant , where your contribution helps keep global supply chains running efficiently.
This is a fantastic opportunity for individuals from all backgrounds and age groups, as we proudly practice diversity and inclusion in the workplace. Whether you're early in your career, looking for a fresh challenge, or returning to the workforce — we welcome you!
What You'll Be Doing:
- Log in to TNETS 4.1 to process and manage shipping permits.
- Check system for HAWB / MAWB permit statuses; print and organize approved permits.
- Monitor and follow up on partially approved permits until completion.
- Ensure proper handling of permits with special clauses (e.g. G7, G1, A1, H1, Hazmat, Re-export-only).
- Liaise with Schenker CS and operations teams to resolve pending documentation.
- Monitor ops email and follow up on KIV documents promptly.
- Coordinate with BPO via Zoom to resolve time-sensitive (AM/PM) permit issues.
- Track and monitor turnaround time (TAT) to meet service standards.
- Provide administrative and document support to Customer Service (CS) teams.
Work Schedule:
Weekdays
- Morning Shift: 9:30 AM – 6:30 PM
- Night Shift: 10:00 PM – 7:00 AM
Weekends
- Saturday: 10:00 AM – 5:00 PM
- Sunday: 10:00 PM – 7:00 AM
Public Holidays
- Morning Shift: 10:00 AM – 2:00 PM
- Night Shift: 10:00 PM – 6:00 AM
Work Week: 5.5 or 6 days (depending on shift rotation)
Work Location: Changi
Shift and onsite allowances provided
This role requires flexibility to work rotating shifts, including weekends and public holidays.
Who We're Looking For:
- No age limit – we welcome candidates of all ages and backgrounds!
- At least 1 year experience in logistics, freight forwarding, or documentation is a plus (but not required).
- Familiarity with TNETS 4.1 is advantageous.
- Detail-oriented, reliable, and eager to learn.
- Strong communication and coordination skills.
- Willing to work onsite at Changi and adapt to a shift-based schedule.
✅ Why Join Us?
We offer more than just a job — we support your well-being, growth, and success:
- Statutory Employment Benefits (as per MOM guidelines)
- Up to 21 Days Annual Leave
- 14 Days Paid Sick Leave
- Birthday Leave + Birthday Voucher
- Group Hospitalization & Surgical Insurance
- Handphone Allowance
- Optical Care Support
- Dental Care Coverage
- Career Growth & Training Opportunities
- Inclusive, Friendly & Supportive Team Culture
Apply Now!
Submit your updated resume by applying to this job.
Be part of a dedicated team that keeps critical operations running smoothly.
We Celebrate Diversity
We are an equal opportunity employer committed to inclusion at all levels . If you bring the right mindset and work ethic, we’ll provide the platform for you to succeed.
