Public Relations Officer

Public Relations Officer

Reports to the Project Manager, he/she will be the main point of contact for all customers affected by our project.

The PRO will be responsible:

• for preparing and serving advanced notice and informing customers of interruptions to their water supply.

• to be available to onsite operations in case of changes in plans and sudden requirements to warn customers of unplanned interruptions.

• to assist in customer management during any discoloured water or other incidents related to the project.

• to ensure that all feedback cases received are attended to and resolved promptly within an acceptable time frame.

• to update the customer analysis data for the project.

• required to handout temporary supply of water to affected customers upon request of the Client and Project.

• to ensure temporary supply of water in relation to the project operations.

Job Requirements:

• At least 2 years’ experience in customer service.
• Diploma or equivalent work experience.
• Pleasant, patient, attentive and can communicate clearly.
• Willing to travel and work in different sites all over Singapore.
• Class 3/3A local driving license.
• Can speak English and one of the other three official languages of Singapore.