With 1,000 intelligence professionals, over $300M in sales, and serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company!
Company Overview:
At Recorded Future, we help organizations secure their operations with real-time threat intelligence powered by the world’s largest commercial collection platform. Our Renewals team plays a critical role in customer retention, value realization, and long-term satisfaction. We are looking for a strategic and experienced Senior Manager, Renewals – APJ to lead our regional team.
Job Description:
As the Senior Manager of Renewals for the APJ region, you will lead a team high-performing renewal specialists, ensuring they meet retention targets. You will oversee renewal execution, develop your team’s forecast predictability, customer engagement skills, and serve as a key partner to Sales and Customer Success stakeholders across APJ. This is a strategic leadership role, well-suited to someone with a strong background in customer-facing SaaS sales or account management, preferably in the cybersecurity industry.
What You’ll Do as the Senior Manager, Renewals – APJ:
- Lead and develop a team of renewal specialists: Coach, mentor, and provide performance feedback to ensure team members are supported and have the ability to grow in the role.
- Own regional renewal performance: Drive accurate forecasting, operational rhythm, timely renewals, and strategic execution to meet or exceed assigned regional renewal and retention targets.
- Ensure customer value alignment: Guide your team to understand customer missions, align Recorded Future value, and contribute to customer satisfaction and retention.
- Operational oversight: Ensure adherence to internal sales processes (including SFDC, pricing policy, quoting, and approvals) while continuously optimizing workflows for scale and accuracy. Maintain a high standard of Salesforce hygiene, renewal risk documentation, and executive-level reporting on forecast and blockers.
- Strategic cross-functional collaboration: Partner closely with Sales, Customer Success, Channel Partners, Deal Desk, and Legal to support seamless renewal execution and client outcomes.
What You’ll Bring as the Senior Manager, Renewals – APJ:
- 7+ years of SaaS sales, account management, or renewals experience, including 2+ years in a leadership or management role.
- Proven success leading customer retention in a quota-carrying role.
- Experience working in cybersecurity or enterprise SaaS industries across diverse APJ markets.
- Deep understanding of renewal motions, customer value, and sales cycle management.
- Demonstrated ability to coach and develop talent, ideally in a high-growth or transformational environment.
- Strong business acumen, negotiation skills, and ability to align internal and external stakeholders.
- Fluency in English; additional proficiency in other regional languages is a plus.
- Excellent organizational and communication skills, especially with customers and across global time zones and functions.
- Bachelor's degree required; advanced degree preferred.
Join Us:
If you are passionate about renewals, customer value, and developing the next generation of account management leaders, we encourage you to apply and lead our APJ renewals team through their next phase of growth.
Why should you join Recorded Future?
Recorded Future employees (or “Futurists”), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.8-star user rating from Gartner and more than 45 of the Fortune 100 companies as clients.
Want more info?
Blog & Podcast: Learn everything you want to know (and maybe some things you’d rather not know) about the world of cyber threat intelligence
Linkedin, Instagram & Twitter: What’s happening at Recorded Future
The Record: The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field
Timeline: History of Recorded Future
Recognition: Check out our awards and announcements
We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day.
If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at [email protected]
Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law.
Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.
Recorded Future does not administer a lie detector test as a condition of employment or continued employment. This is in compliance with the law of the Commonwealth of Massachusetts, and in alignment with our hiring practices across all jurisdictions.
Notice to Agency and Search Firm Representatives:
Recorded Future will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Recorded Future, including those sent to our employees or through our website, will become the property of Recorded Future. Recorded Future will not be liable for any fees related to unsolicited resumes.
Agencies must have a valid written agreement in place with Recorded Future's recruitment team and must receive written authorization before submitting resumes. Submissions made without such agreements and authorization will not be accepted and no fees will be paid.
