The opportunity:
- Assess and manage property and engineering claims from initial notification through to settlement.
- Handle direct and reinsurance business, ensuring compliance with relevant regulations and company policies.
- Collaborate with co-insurers and reinsurers to resolve claims efficiently.
- Conduct thorough investigations and evaluations of claims, including site visits when necessary.
- Prepare and maintain accurate documentation and records of claims activities.
- Liaise with clients, brokers, and other stakeholders to provide updates and resolve queries.
- Analyze loss data and prepare reports for management review.
- Stay updated on industry trends, regulations, and best practices in claims handling.
About you:
- Bachelor’s degree in Insurance, Engineering, or a related field.
- Possess basic CGI, CII or equivalent
- Prior experience in loss adjusting firms or equivalent roles is preferred.
- Strong understanding of property and engineering insurance principles and claims processes.
- Familiarity with reinsurance business, including direct and reinsurance arrangements.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills, with the ability to build relationships with clients and stakeholders.
- Proficiency in claims management software, P400 system, Microsoft Office Suite and data analytics tool, such as Tableu.
- Relevant professional certifications (e.g., ACII or equivalent) are a plus.
About QBE
What if you could have a positive impact – at work and in the world?
At QBE, we’re enabling a more resilient future – for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the centre of our success.
Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. And with more than 13,000 people working across 27 countries, our scale means we’re big enough for your ambitions, yet small enough for you to make a real impact.
QBE Asia’s operations is part of the QBE International Division, and has had a presence in Asia for more than 130 years with offices in: Singapore, Hong Kong & Macau, Malaysia and Vietnam. We continue to be recognised for our ongoing focus on digital innovation to deliver exceptional value and operational excellence for our customers, business partners, people and the community. We support ESG efforts through the QBE Foundation, which helps to create strong, resilient and inclusive communities, by focusing investment and efforts on two key areas where we believe we can have the greatest impact – climate resilience and inclusion.
Benefits
Excited to share our comprehensive benefits package at QBE!
Flex and hybrid working options
Work from home policy
Paternity leaves matching with maternity leave
- ️ Well-being programs
Pensions
Medical benefits
Globally, access to online learning via LinkedIn Learning
On top of annual leaves, 3 additional days off (Family care leaves)
Study leave
Marriage leave
Internal Appreciation program with points to redeem nice merchandize and life experiences
Join us and enjoy a work environment that values your well-being and personal growth! #EmployeeBenefits #WorkLifeBalance #CareerDevelopment
Join us now, so you can be part of our success – and we can be part of yours.
Your career at QBE — Let’s make it happen.
Global Disclaimer:
The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
Skills:
Analytical Thinking, Business Process Improvements, Claims Settlement, Critical Thinking, Customer Service, Insurance Analysis, Insurance Claims Management, Insurance Policies, Intentional collaboration, Managing performance, Negotiation, Problem Solving, Risk Management, Sound Judgment, Stakeholder ManagementHow to Apply:
To submit your application, follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
