Job Description:
- Offer basic technical support in infrastructure services, responding to issues and providing assistance.
- Contribute to infrastructure projects and tasks, gaining hands-on experience and knowledge.
- Assist in monitoring and basic troubleshooting of infrastructure systems.
- Work with the team to meet infrastructure needs and support daily operations.
- Assist in the development of infrastructure documentation, such as incident logs and records.
- Show eagerness to learn and grow in a technical role.
- Develop foundational technical skills and knowledge.
- Follow established best practices and standards in infrastructure service delivery.
Basic Qualifications:
- Bachelor's degree in a relevant field or equivalent combination of education and experience
- Typically, 3+ years of relevant work experience in industry, with a minimum of 1 year in a similar role
- Proven experience in infrastructure technology analysis
- Proficiencies in data analysis and a basic understanding of technical concepts
- A continuous learner that stays abreast with industry knowledge and technology
Other Qualifications:
- An advanced degree in a relevant field is a plus
- Relevant certifications, such as CompTIA A+, AWS Certified Cloud Practitioner, or Microsoft 365 Certified: Fundamentals, are a plus
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