Responsibilities
About the Team E-commerce's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. Our mission is to provide world-class service and experience for customers, sellers, and creators. We're looking for a creative and detail-oriented intern to support our Policy & Education team in designing educational content, supporting external communications, and building internal resources. As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests. We are looking for talented individuals to join us for an internship in from July 2025 - Oct 2025. Responsibilities: - Design visually compelling educational content such as infographics, policy explainer slides, social media visuals, and in-product messages. - Build design templates and localize them for multiple markets and languages while ensuring visual consistency. - Ensure all designs align with brand, tone, and compliance standards. - Localize graphic content and ensure cultural relevance and accuracy. - Support proofreading and editing of policy articles. - Configure and schedule external communications using content management systems. - Maintain and update external facing policies, and internal knowledge bases to ensure accuracy and consistency. - Contribute to team documentation by maintaining glossaries, process guides, visual style guides, and scalable content templates. - Build visual reports to summarize GTM effectiveness and user engagement. - Translate insights from performance data (reach, engagement, CSAT, etc.) into clear visual summaries. - Manage multiple design and operational tasks with quick turnaround in a fast-paced environment. - Manage P&E internal resources and databases.
Qualifications
Minimum Qualifications: - Majored in Humanities & Social Sciences; Human Resources, Graphic Design, Visual Communication, or related field. - Passionate about policy education, graphic design, and having a good user/service awareness. - Strong proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) or equivalent tools (e.g. Figma, Canva). - Basic experience with data visualization tools (e.g. Tableau, Power BI). - Familiarity with data reporting and analysis (e.g. engagement rate, CSAT, NPS). - Excellent attention to detail and strong visual storytelling skills. - Minimum internship period: 3 months; at least work 4 days in a week. Preferred Qualifications: - Ability to manage feedback from multiple stakeholders and iterate quickly. - Good team player, be proactive and a "self-starter" ; have a strong sense of responsibility at work, good at organizing activities. By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy. If you have any questions, please reach out to us at [email protected]
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
