Underwriting Assistant

Underwriting Assistant, Marine

Singapore

What you’ll be DOING

What will your essential responsibilities include?

• Coordinating with Underwriters and various stakeholders to ensure timely implementation of our insurance programs, i.e. ensure related data is complete and accurate.
• Proactively engage with Underwriters to ensure an efficient transfer of key information to instruct and manage our placements.
• Address requests originating from client/broker immediately and refer to Underwriters.
• Maintain expert level knowledge of systems and processes and keep abreast of new guidelines.
• Keep track of implementation progress and liaise with local staff to resolve queries.
• Handling of policy wording and endorsements including triaging, segmentation, calculations, preparing Endorsement document and follow up with brokers/cedants
• Collaboration with offshore team on queries and issues to ensure data quality and accountable for correct financial bookings in processing systems by support teams.
• Support Credit Control team in premium collection, account reconciliation and chasing
• Diligently follow-up on outstanding items and documentation with brokers, network partners and shared services
• Involvement in team meeting, knowledge sharing and issue resolution
• Ensure data quality accuracy ratios at the defined level/metrics.
• Coordinate and contribute to external and internal branch audits
• Support Team Leader on other operational matters, such as – participating in Projects or UATs, implementing new processes or new guidelines.

You will report to the Middle Office Team Lead, Singapore.

What you will BRING

We’re looking for someone who has these abilities and skills:

• At least diploma and/or hold relevant insurance certification or is studying to achieve their certification
• Related insurance experience will be an advantage. Candidates without experience with strong interest in insurance will also be considered.
• Able to communicate effectively, provide guidance and seek input from internal and external stakeholders in a fast paced environment

Who WE are

What we OFFER

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements
• Enhanced family-friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.