Key Responsibilities
- Work closely with Product Owners to define and document functional and non-functional requirements for business banking capabilities such as account services, payments, cash management, corporate cards, trade finance, loans and user administration.
- Develop business process flows, user journeys, and functional specifications that reflect the needs of corporate clients and internal teams.
- Collaborate with UX/UI designers to ensure screen designs meet business banking usability standards and align with functional requirements.
- Liaise with technology teams to ensure accurate translation of business requirements into technical design in a scalable manner.
- Support backlog grooming, sprint planning, and feature validation, ensuring timely and complete delivery of business features.
- Contribute to UAT planning and execution, including writing acceptance criteria and validating test outputs and outcomes.
Requirements
- Minimum 5 years of experience as a Business Analyst preferably on digital platform, with at least 2 years in corporate or business banking domain.
- Familiarity with digital platforms offering transactional banking, user access management, trade services, or payment workflows for business clients.
- Strong skills in writing user stories, process maps, and functional documentation.
- Experience working in Agile/Scrum environments with tools like JIRA, Confluence, and Figma.
- Ability to grasp complex business processes and translate them into clear specifications and workflows.
- Ability to work with cross-functional teams across product, UX, tech, and compliance.
- Experience with fintech, or enterprise-grade digital platforms in corporate banking space.
- Understanding of multi-tier user access models, transaction approval workflows, and regulatory constraints in B2B banking.
- Experience with micro-frontend-based platforms is a plus.
- Exposure to design thinking or service design frameworks is an advantage.