• Handle and be responsible for customer day to day requirement and request.

• Prepare quotati

• Manage and responsible for Airline Customer and/or Special Projects e.g. QSR (Fast Food Chain)

• Conduct customer visit with presentation/proposal

• Quote and negotiate with customer on prices

• Manage and work on customer expectations

• Work with internal Culinary Development departments to ensure samples are ready.

• Meeting customer needs for data. E.g. reports, costing, breakdown, cost calculations

• Meeting and staying in touch with customer regularly to ensure good relationship

• Plan and organise food tasting sessions on weekly basis

• Sourcing for customer requirement of products/brands.

• Coordinate with allocated or assigned vendors to enusre smooth process flow of the business.

• Handling customer complaints and feedback

• Handle global lounge coordination and saleson for customer.

• Track product consumption and produce report using automated analytic system.

• Visiting client weekly to ensure product quality is maintained.

• Conduct random checks on Operations team on site.

• Handle and Plan forecast for customer new menu or products with on-site Team and production.

• Maintain good relationship with Customer.

• Assist in company events/functions

• Any other duties assigned