Job Type: Full Time
Job Summary:
As a Fleet Operations Assistant in Eurokars Leasing, you will play a key role in supporting the efficient operations of the fleet management department. This position involves a combination of administrative tasks, coordination with rental customers, and assistance in maintaining a well-functioning fleet.
Key Responsibilities:
- Oversee and execute daily vehicle upkeep to maintain optimal condition, including interior and exterior cleanliness and functionality.
- Ensure vehicles are consistently maintained, including regular servicing and repairs.
- Handle delivery and collection of vehicles to and from customers promptly and professionally.
- Attend to vehicle-related issues such as accidents, replacements, or damages.
- Coordinate and arrange for vehicles to be sent for servicing and repairs, while maintaining communication and following up on progress with workshops and external service providers
- Communicate with drivers, rental customers, and internal departments to address inquiries and resolve issues.
- Resolve customer concerns and ensure a positive rental experience.
- Perform quality control (QC) checks to ensure vehicles meet company standards before delivery to customers.
- Keep accurate records of servicing, repairs, and vehicle status updates.
- Assist with other ad-hoc tasks related to fleet and rental operations as required
Qualifications and Skills:
- Able to commit 5.5 day work-week
- Hold a valid Singapore driving license with minimum 4 years of driving experience
- Previous experience in rental operations, fleet management, or a similar role is preferred.
- Operational excellence with strong work ethics and sense of accountability
- Ability to work collaboratively with cross-functional teams and external partners.
- Customer-focused mindset with a commitment to delivering