Key Responsibilities *:
Business Planning and Strategy
- Implement business strategies in positioning the Bank as one of the regional financiers.
- Implement initiatives to enhance the performance of relationship management and sales teams to maximise local and ASEAN opportunities.
- Achieve key objectives, financial and other performance measures for the department.
- Provide advice and support to Head, Commercial Banking Singapore to achieve overall business objectives.
Business Performance Management
Implement sales plans and build a disciplined sales team for delivery of revenue and deposit targets within Cash Segment by
- Drive and deliver exceptional sales performance by identifying and meeting customer needs through selling
& cross selling of Cash Products & Services. - Drive P&L growth, customer portfolio growth for Commercial Banking Singapore.
- Maintain close relationship with customers in providing solution-based initiatives to meet their needs.
- Identify and prioritize activities to maximize revenue contribution from the high potential customers
- Structure transaction of deals based on customer needs and give justifications for waiver/deviations from standard pricing.
- To generate new business via cross selling to customers and referrals from different sales channel and regional network.
- Work closely with counterparts within the bank to ensure a high level of after-sales service is provided to cash customers.
People Management
- Build a disciplined sales team with a strong service culture in enhancing customer experience and developing overall brand equity for the Commercial Banking Singapore.
- Promote staff welfare, training and development
Regulatory Compliance
- Responsible for ensuring the commercial business and operations in accordance with all relevant Singapore laws and regulations.
- Adheres to risk management practices and minimize regulatory breaches.
- Must comply with all compliance requirements with high attention on :
- Alertness to AML/CDD procedures and take the lead at all times to be alert to unusual or possibly suspicious customer activity. Job holder must report any suspicious transaction to respectively DCORO via LINE MANAGER (reporting manager)
Observant of reputation risk
Strict prohibition from mis-selling activities. - Any other responsibilities / task as assigned by management from time to time.
Job Requirements:
- Bachelor Degree or Professional Qualification in the relevant discipline (Finance/Business/Economics/Project Management)
- 10 – 15 years in Commercial Banking sector /or Business Wealth
- In-depth knowledge of markets and commercial banking products and services, including the rules and regulations in the domestic and regional landscapes.
- Strong business management and credit evaluation proficiency.
- Effective and proven experience in running a commercial banking business and/or business unit(s).
- Project management and organisational skills
- Analytical and attention to details
- Written and communication skills
- Ability to multi task and manage various project elements Stakeholders management