Responsibilities:
- Manage day-to-day business operations and workflow optimization
- Supervise different departments to ensure efficiency
- Develop operational plans and performance evaluation systems
- Build and maintain excellent client relationship and assure the highest customer service standards and client communication
- Follow up issues and apply examples of good practice
- Lead and manage staff to provide quality service to ensure client service expectation is met
• Foster a positive, cohesive, collaborative, and team-oriented work environment • Assist senior management in business development execution
Requirements:
- accept overtime and shift work
- Minimum 4 years of experience in operations supervisor
- Excellent problem-solving, coordination, and communication skills
- Strong leadership and organizational ability