Responsibilities
We are seeking a detail-oriented and resourceful Operations Administrative Executive to join our dynamic team. This role is ideal for someone who enjoys managing processes, resolving issues, and ensuring smooth coordination between stakeholders.
- Oversee and follow-up of cases from initiation to closure.
- Liaise with internal teams and external partners to resolve discrepancies and ensure timely outcomes.
- Maintain accurate records, reports, and data tracking to support management decisions.
- Handle inquiries and provide solutions in a professional and timely manner.
- Contribute to process improvements that enhance efficiency and service quality.
- Support basic marketing initiatives
Requirements
- Strong administrative and organizational skills with high attention to detail.
- Excellent communication and problem-solving abilities.
- Proficiency in Microsoft Office
- Prior exposure to case management, customer service, or operations coordination preferred.
- Some marketing experience or interest in marketing activities will be an advantage.
- Independent, proactive, and able to handle sensitive matters with discretion.
Why Join Us?
- Be part of a supportive and collaborative team.
- Opportunities for growth in both operations and marketing functions.
- Dynamic environment where your initiative and problem-solving skills are valued.
- Training will be provided.