ABOUT THE COMPANY
Zenith Infotech (S) Pte Ltd. was started in 1997, primarily with the vision of offering state-of-the-art IT Professionals and solutions to various organizations and thereby helping them increase their productivity and competitiveness. From deployment of one person to formation of whole IT teams, Zenith Infotech has helped clients with their staff augmentation needs. Zenith offers opportunity to be engaged in long term projects with large IT savvy companies, Consulting organizations, System Integrators, Government, and MNCs.
EA 20S0237
Industry
62011 - Development of software and applications (except games and cybersecurity)
Employment Details
Employment type: Contract
Location: Depot Road
Working Hours: 8:30AM to 6:00PM (mon-fri)
Qualification: Degree
Singapore Ciitizens Only
Job description
a. Support the Project Lead in managing a HR Business Process Operations Support Team to support client ERP system requirements in day to day operations
b. Advice client stakeholders and team members in consultation services, handling of escalations, monitoring of CRs, data migration and audit activities
c. Drive operational performance and service excellence and monitor performance of the team against defined quality standards
d. Demonstrate ability to drive ongoing improvements through standardizing, automating and consolidating processes.
e. Identify problem areas in service delivery processes, troubleshoot issues and recommend solutions
Required Competencies
a. Knowledge of information technology. SAP or HR related experiencewill be a bonus
b. Demonstrated track record in managing operations teams. Has good supervisory and communication skills.
c. Good planning and coordination skills.
c. Strong writing, verbal communication and presentation skills.
d. Good team player, responsible and conscientious.
e. Resourceful, independent, responsive and pro-active.
f. Proficiency in Office productivities suites such as Microsoft Office.
i. Possess strong interest in investigating and identifying causes of issues, and able to propose solutions to rectify the issue.
k. At least 3 years of experience in project management, with corresponding experience in Information Technology
