My client is a Hospital located at Central area .
Attractive AWS + bonuses.
Responsibilities:
- Provide day-to-day operational support in the designated Medical Records Office (MRO) function.
- Ensure all medical records are handled with the highest standards of confidentiality and security.
- Demonstrate proficiency in electronic systems and Microsoft Office applications (e.g., Excel, Word) to support MRO operational workflows.
- Assist and advise internal departments and external parties regarding processes related to medical records.
- Handle registration and processing of medical report requests, including performing cashier duties for related payments.
- Follow up with physicians to obtain completion of pending or incomplete medical report requests.
- Perform administrative tasks related to the processing and management of medical report requests.
- Manage complex or urgent cases to ensure timely delivery of medical reports to requestors.
- Retrieve medical records to support report preparation and fulfill duplication requests from legal firms and government bodies.
- Assist in data collection and maintain accurate daily records of assigned tasks as directed by the supervisor.
Requirements:
- Minimum qualification of GCE “A” Level or Diploma.
- Strong proficiency in computer applications, with solid working knowledge of Microsoft Office tools such as Excel and Word for departmental data management.
- Ideally, at least 1 year of relevant experience in the healthcare or service industry.
- Strong communication and interpersonal skills.
- Customer-oriented with a strong service mindset.
- Detail-oriented, well-organised, and demonstrates a positive attitude.
- A proactive team player who is eager to learn and grow.
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