Company Description
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job Description
Get to Know the Team
At Grabber Technology Solutions (GTS), we revolutionise the enterprise technology experience for every Grabber. Our mission is to empower our team with seamless and innovative solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating delightful technology experiences. If you are passionate about customer-centric innovation and eager to make a significant impact on the technology that powers our Grabbers, join us and help shape the future at the heart of where we operate.
Get to Know the Role
We are hiring a Lead Product Manager to join our People Systems team. This is an individual contributor role, focusing on creating delightful technology experiences for our Grabbers. You will work with internal stakeholders and technology teams to reshape how we deliver value, championing an end-to-end internal platform product lifecycle, from discovery and design to deployment and adoption, with a measurable impact on Grabber productivity and experience.
The Critical Tasks You Will Perform
- Drive a cultural shift within GTS towards a product mindset by promoting user-centricity, value-driven prioritisation, delivery, and iterative development with People Operations (Pops).
- Define and lead the product vision and roadmap for Pops' technological needs, covering functional areas including Core Human Capital Management, Talent and Performance Management, and so on.
- Partner with Pops stakeholders to understand the teams you serve, their strategic goals and operational priorities.
- Translate user insights into opportunities to remove friction, improve Grabber productivity with an AI-first ethos, and recommend solutions that address the business' needs.
- Conduct research (interviews, surveys, immersions, job-shadowing), both internally and externally, to support recommendations.
- Collaborate with Pops stakeholders, GTS, and other cross-functional teams to execute on the product roadmap, maintain a prioritised product backlog, and deliver the most significant productivity improvements.
- Define and drive adoption, engagement and efficiency metrics across the lifecycle of our People System products, including automation success rates and AI efficacy scores to continuously iterate and improve the services we provide to our business
- Partner with Security, Risk, Procurement and Enterprise Architecture teams to ensure all product rollouts meet compliance, governance, and data integrity requirements.
Qualifications
What Essential Skills You Will Need
- 5+ years of experience working on technologies in the People domain
- 3+ years of product management experience in enterprise HRIS platforms such as Workday.
- Experience with experimentation frameworks and data-driven optimisation in an enterprise environment.
- Fundamental understanding of automation technologies (Workato, UiPath, Knime, etc.) and AI technologies (Gemini, OpenAI, etc.)
- Proven ability to influence senior stakeholders by translating strategic objectives into product initiatives with measurable success, backed by strong communication, collaboration, and stakeholder management skills.
Additional Information
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
