Company Description
Experience the dynamic energy and cultural charm of Singapore at Pullman Singapore Hill Street, our flagship upscale hotel proudly representing the renowned Pullman brand that is designed to inspire and invigorate. Nestled in the cultural heart of Singapore, immerse yourself in the dynamic energy and allure of a cosmopolitan city while experiencing the unparalleled hospitality that defines the Pullman experience.
Every aspect of your stay – be it design, amenities, or service – is made to inspire and invigorate. Cleverly revolving around a railway junction theme, interiors hearken back to Pullman’s 19th-century roots of luxury rail travel, harmoniously blended with contemporary touches.
Job Description
Summary
Responsible for ensuring that guests are greeted promptly and provided with exceptional service.
Responsibilities
- Greet guests as they arrive at the restaurant and show them to the table.
- Assist to take in and manage reservations via phone, walk-in, email & website.
- Respond to guest enquiries and communications.
- Manage seating arrangements.
- Ensure that dining area is clean and presentable at all times.
- Provide guests with menu recommendations & answer questions they may have.
- Attend to any special requests or needs the guest may have.
- Handle cash & card transactions accurately and efficiently.
- Upsell special promotions and events to guests.
Qualifications
Your Experience and Skills include :
- Minimum 1 year of experience in a similar capacity.
- Excellent communication & interpersonal skills with colleagues & guests.
- Excellent customer service skills and enjoy creating delightful moments for guests.
- Able to thrive in a dynamic & fast-paced environment.
Additional Information
What is it in it for you :
- 5-day Work Week.
- Duty Meals are provided.
- Heartist F&B Discount and/or Preferential Room Rates at worldwide Accor Hotels.
- Flexible Benefit – Dental/Optical/Vacation Expenses.
- Comprehensive Medical & Insurance Coverage.
- Local/Overseas Career Development & Growth Opportunities.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.