Job Responsibilities
- Manage and oversee daily restaurant operations and ensure compliance to operations standards and procedures.
- Plan and control manning to meet business needs.
- Develop the team through training, coaching and mentoring with constant interactions.
- Constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports and formulate action plans accordingly.
- Handle customers’ requests and feedbacks.
- Liaise with Chef to ensure a consistently good standard of food quality.
Job Requirements
- Experience in Premium Restaurant is an added advantage.
- Minimum 5 years of working experience in Food & Beverage Service, ideally in upscale dining establishments of fine-dining restaurants or 4-star/5-star Chinese restaurants.
- Drive consistent service, process improvement and a passion for providing excellent service
- Good written and conversational Chinese is required as there is a need to comprehend menu in Chinese, communicate with Chinese speaking customers, business partners and associates.
- Team player with strong inter-personal skills
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