Job Responsibilities :
- Coordinate closely with the operations team to ensure smooth order processing and fulfilment
- Handle customer enquiries on online platforms promptly and professionally to ensure a high level of customer satisfaction
- Assist in updating product listings and managing online store content
- Prepare sales reports and assist with administrative duties related to sales tracking and documentation Support the retail team in day-to-day administrative tasks
Job Requirements:
- Minimum GCE “N” level
- Service-oriented with strong interpersonal and communication skills
- Prior experience in retail or jewellery industry will be an added advantage
- Familiarity with e-commerce processes and platforms is advantageous.
- Highly motivated, responsible, and willing to learn
- Strong attention to detail with the ability to manage multiple tasks efficiently
- Proficient in Microsoft Excel and comfortable working with different online platforms
- Willing to work retail hours (Tuesday to Saturday)
- Able to commence work at short notice is a plus
Salary: Negotiable based on experience and qualifications
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