Brand: FCM
Work type: Full time
Location: Singapore
Categories: Business Development
FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.
About The Opportunity
In a highly visible role, you will be responsible for acquiring large multinational corporations, so that they start managing their travel through FCM. Reporting into the Director of Sales, Asia, you will have the opportunity to be a key part of FCM’s continued growth across the region. You will have the chance to develop your skills and work with entrepreneurial leaders across the world to win FCM’s largest global clients.
Key duties & responsibilities:
- Achieve defined monthly, quarterly and annual sales and total transaction value (TTV) targets.
- Develop and execute a sales plan to target key prospective accounts.
- Identify, evaluate and prioritise new business opportunities, using a variety of cold-calling, networking and other prospection methods.
- Be the face of FCM and represent us when meeting key decision makers, in order to create new sales opportunities and foster successful and solid relationships with them.
- Become an expert in FCM’s service and value proposition.
- Use a ‘challenger sales’ methodology, delivering strong sales presentations and articulating FCM’s service and value proposition in a passionate and concise manner
- Accurately forecast projected sales revenue
- Work closely with the bid management team and internal SMEs to create highly professional responses to RFPs to maximise win-rates.
- Effectively capture and communicate customer requirements internally, completing timely handovers of closed sales to the account management team, providing the key details needed to maximise the TTV with FCM.
- Collaborate with other internal departments (finance, operations, product, HR) where necessary to resolve other client-related matters.
- Consistently use Salesforce CRM database to manage activity and results, using reporting to analyse performance and identify areas of self-improvement.
- Act in the best interest of FCM, operating within our philosophies.
- Communicate with leadership on all relevant issues in a timely way and deliver reports/analysis requested by management in a thorough and complete manner.
Job Requirements & Competencies:
- Minimum 8 years’ solid track record of successful B2B development/sales (sales experience in the travel industry is a plus).
- Excellent command of English (written and verbal). Having a second Asian language would be advantageous.
- A passion for travel and the travel industry. Travel industry experience advantageous but not mandatory.
- Strong communication and persuasion skills.
- Self-motivated, independent with strong interpersonal skills and a hunger for success.
- Proficiency in developing relationships at a strategic level.
- Experienced in presentations/product demonstrations in a confident/engaging manner.
- Multi-task and communicate effectively in a fast-paced environment.
- Ability to engage with various levels of staff and management.
- Sound commercial knowledge, with the ability to analyse financial data and build a value-driven business case.
- Proficient skills in Microsoft Office suite and experience in using CRM Salesforce.com (or similar).
Work Perks! - What’s in it for you:
FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.
You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world.
Generous remuneration structure and a highly competitive salary
Fun and Energetic culture: At the heart of everything we do at FCM is a desire to have fun and be yourself
Work life Balance: We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave
Travel perks: You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons
A career, not a job: We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally
Enjoy the freedom and flexibility with our Flexible Working Arrangement
Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
Are you ready to elevate your career in travel management? Apply with FCM today!
FCM Asia is an Equal Opportunity Employer searching for talented, driven people who have a desire to build a rewarding career in a company that loves to celebrate your success! We work in a team work environment where we maintain a favourable working relationship with co-workers in all departments to foster a culture of trust and mutual respect.
By joining the team, you'll discover first hand why we're recognised around the world as an outstanding employer. In addition, our company founder strongly believes the success of our business relies on the success of our people.
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